Terms of Service
The service
PlanFlow Trainer is a client-management tool for personal trainers: client records, training packages, session scheduling, set logging, and an AI advisor. It is provided by PlanflowAI.
Your account
You are responsible for the accuracy of the data you enter and for keeping your sign-in credentials private. One account represents one trainer; clients in your account are visible only to you.
Your clients' information
You confirm you are entitled to record the client information you enter, and that you present the AI-consent question to clients honestly and record their actual answer. How PlanFlow protects that information is described in the Privacy Policy.
The AI advisor is not medical advice
AI responses are general training guidance generated by an AI model. They are not medical advice, diagnosis, or treatment, and may be incorrect. You remain solely responsible for programming decisions and for deferring to a client's medical team on any injury or health matter. PlanFlow appends safety disclaimers to injury-related responses, but the responsibility stays with you as the professional.
Acceptable use
- No attempting to access other trainers' data.
- No using the service for anything unlawful.
- No attempting to extract or de-anonymize data from the AI pipeline.
Availability and changes
PlanFlow is provided as-is. We work to keep it available and your data safe (including the export described in the Privacy Policy), but we do not guarantee uninterrupted service. We may update these terms; material changes will be visible in the app, and continued use after a change means acceptance.
Termination
You can stop using PlanFlow at any time; export your data first from Settings. We may suspend accounts that violate these terms.
Contact
Questions about these terms: support@planflowai.com
This document is a working draft and is pending review by legal counsel.